Where

An innovation process is realized through the tools and infrastructure that support it and the people who are involved in the process. Today’s innovators need to determine whether their innovation processes will be purely internal or will take some form of open innovation, where stakeholders external to the company or organization are involved in the process. These decisions will determine the innovation infrastructure provided by the company as well as three related elements such as the following:

• The type of innovation (e.g., open innovation, engaging people internally and externally)
• Collaborative platforms to support agile and fast value creation
• The physical workplace (where people are engaged and motivated)